GPS Press Releases

06/03/2009 - Spirent Federal Expands GPS/GNSS Service Support Center


Euless, Texas, Office Doubled in Size to Better Serve Customers

Yorba Linda, Calif. - (June 3, 2009) - Spirent Federal Systems announced today the expansion of its customer support facility in Euless, Texas. The new addition comprises an enlarged workspace, and additional meeting and office areas. The Texas facility expansion is the second planned initiative to enhance service support for customers; the first took place in 2008 with the purchase of new diagnostic equipment. Spirent Federal remains the only U.S. company in the industry to have a dedicated service support center.

Spirent Federal provides industry-leading GPS/GNSS test equipment and associated support and professional services throughout North and South America. The expanded facility will be used to help Spirent Federal more effectively achieve its three-pronged approach to customer support:
  • Ensure customers' GPS/GNSS simulation systems are always kept current with the latest software and firmware upgrades
  • Offer prompt support for technical questions via phone, email, or on-line service website
  • Provide efficient, priority repair services when needed to keep downtime and disruptions to a minimum
Jim Holderle, director of engineering at Spirent Federal, who directly oversees the service support center, commented, "Spirent simulators have been deployed in the field since the beginning of GPS simulation. Our support resources and the expertise that we've accumulated over years of experience allow us to offer a caliber of customer support that is unmatched in the industry."

At the expanded support center Grand Opening in Euless, Ellen Hall, president of Spirent Federal, said, "In our most recent customer survey, our service support was ranked very highly. Our goal is to continue to keep our customers happy by helping them overcome any resource gaps they may have and achieve objectives as quickly and efficiently as possible."

About Spirent Federal Systems Spirent Federal Systems was formed in July 2001 by Spirent Communications as a wholly owned subsidiary and United States proxy company. Spirent Federal markets and sells products in North and South America with value-added features and ongoing customer support. Spirent Federal Systems is headquartered in Yorba Linda, California, with support and sales offices throughout the US.

About Spirent's Positioning Technology Division Spirent is the world’s leading provider of GNSS test and simulation systems. In this capacity, Spirent is the first choice of major manufacturers, integrators, test facilities and space agencies worldwide for GNSS testing and simulation solutions. Today, Spirent simulation systems are used throughout the world through a broad range of clients in more than 30 countries across five continents and in over 50 governmental agencies. Spirent delivers navigation and positioning testing equipment and services to all sectors of the navigation and positioning community, from government agencies through to emerging commercial markets (www.spirent.com/positioning).

About Spirent Communications plc
Spirent Communications (www.spirent.com) is a global provider of integrated performance analysis and service assurance systems that enable the development and deployment of next-generation networking technology such as Internet telephony, broadband services, 3G wireless, global navigation satellite systems, and network security equipment. Spirent Communications' solutions are used by more than 1,700 customers in 30 countries, including the world's largest equipment manufacturers, service providers, enterprises and governments. Based in Sunnyvale, CA, Spirent Communications has 1,500 employees worldwide.

Spirent Communications plc Ordinary shares are traded on the London Stock Exchange (ticker: SPT). The Company operates a Level 1 American Depositary Receipt ("ADR") programme with each ADR representing four Spirent Communications plc Ordinary shares. The ADRs trade in the US over-the-counter ("OTC") market under the symbol SPMYY and the CUSIP number is 84856M209. Spirent Communications' sales to the United States government are made through Spirent Federal Systems Inc. www.spirentfederal.com

Spirent, Spirent Communications and the Spirent logo are trademarks or registered trademarks of Spirent Communications plc. All other trademarks or registered trademarks mentioned herein are held by their respective companies. All rights reserved.

This document may contain forward-looking statements which are made in good faith and are based on current expectations or beliefs, as well as assumptions about future events. You can sometimes, but not always, identify these statements by the use of a date in the future or such words as "will", "anticipate", "estimate", "expect", "project", "intend", "plan", "should", "may", "assume" and other similar words. By their nature, forward-looking statements are inherently predictive and speculative and involve risk and uncertainty because they relate to events and depend on circumstances that will occur in the future. You should not place undue reliance on these forward-looking statements, which are not a guarantee of future performance and are subject to factors that could cause our actual results to differ materially from those expressed or implied by these statements. The Company undertakes no obligation to update any forward-looking statements contained in this document, whether as a result of new information, future events or otherwise.

Contact

Anna Thorpe
Spirent Federal Systems
Marketing Manager
714 692 6565
anna.thorpe@spirentfederal.com





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