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Spirent Customers

If you purchased iTest through Spirent, you can obtain iTest support through the standard Spirent support channels.

Fanfare Customers

If you purchased iTest through Fanfare, you can continue to obtain iTest support through the Fanfare support channel until further notice.

Fanfare online support portal
Fanfare's online support portal is available 24 hours a day. This resource includes a download library that contains user documentation and the latest software releases. Also, users with questions or technical issues can submit and track tickets online. Log in to Fanfare's online support center »

Fanfare telephone support
If you would like to speak to us directly, telephone support is available during the hours listed below. Whether you have a general question about how to use iTest® or a complex issue that you are trying to solve, our support professionals will be happy to assist you.
Region
Office Location
Local Support Hours
Support Contact Number
Fanfare Americas (Headquarters) Mountain View, CA (USA) 5:00 a.m. - 5:00 p.m. PT Monday-Friday 1-866-326-3637 (option 2)
Fanfare EMEA London, UK 9:00 a.m. - 6:00 p.m. BT Monday-Friday 1-650-641-5101 (option 2)
Fanfare APAC Bangalore, India 9:00 a.m. - 6:00 p.m. IST Monday-Friday 1-650-641-5101 (option 2)

Fanfare email support
If you prefer to contact us by email, you may do so at any time and a member of our support team will respond to you as soon as possible.
Email contact: techsupport@fanfaresoftware.com

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